OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
127 ratings and 80 comments received in the last 90 days.
04 May 2025
Very helpful and friendly team, Olivia was very professional and made the process very easy.
03 May 2025
Friendly helpful approachable, all of them ??
30 April 2025
Again very similar answer too the above , Sam was knowledgable and could answer any queries I may of had . I felt looked after from start to finish
18 April 2025
It was very clean and tidy. The drinks and waiting facilities are lovely. I liked the fact that during three different visits there were a change of cars in the showroom, as well as outside. I liked that I was able to see an Ocean Wave Green car.
15 April 2025
We dealt with Deon, he was amazing from the start, we couldn't ask for anything more than what he provided us with. From the very start, Deon was professional very knowledgeable and kind. He gave us weekly check ins going above and beyond.
11 April 2025
From start to finish I was well looked after by Liam Martin at Williams Rochdale Mini answering all the questions I had and even sourced a Mini Cooper JCW from another dealership so I could test drive it. He kept me updated regularly. Fantastic.
08 April 2025
Set up very nice , well presented
08 April 2025
Very satisfied with the service and delivery of the car. Everything ran as smoothly as possible. Wasn't expecting much walking through the doors just for a browse but yeah we was pleasantly surprised how the journey played out from start to finish.
06 April 2025
During the purchase, Liam took the time to help my visualise my new car and made the purchase easy. During handover, Olivia made the experience great, she explained all the new features without rushing through the process.
11 May 2025
Good service
09 May 2025
Always helpful, pleasant an welcoming staff, some of which know who we are. Both the MINI showroom and BMW showroom/service reception are clean with a nice selection of cars, waiting area is great and I have been happy to spend time waiting in it.
08 May 2025
Thr best service i have ever had, better than when I go to audi :)
06 May 2025
Always great service especially Amy
04 May 2025
Staff very helpful and friendly
02 May 2025
Service parts not in stock and no call to say the car was ready, had to leave it until late to collect.
01 May 2025
Had a problem with a punctured tyre. John, Amy and Phil couldn't do enough to help us. Informative and friendly. Communication with them was fantastic.
30 April 2025
Above and beyond
28 April 2025
Asked for a clean and hoover but it wasn't that clean. Indide boot not touched .
25 April 2025
Staff and quality
06 May 2025
Olivia was knowledgeable and helpful, she kept in touch throughout the negotiations without being pushy, and the sale went through smoothly. She has also been helpful post-sale.