OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
100 ratings and 60 comments received in the last 90 days.
30 August 2024
all was fine
11 August 2024
Friendly approachable people.100%first class service.
08 August 2024
Quick and easy efficient Olivia was brilliant
03 August 2024
Went very smoothly. Minor blip was sorted efficiently. Everythin explained clearly and option to phone any time if help needed
03 August 2024
All the staff, especially Liam, were helpful, friendly and knowledgeable.
01 August 2024
David was very helpful
31 July 2024
Everything was explained to me and followed up with emails and messages
25 July 2024
Was really impressed with Lewis who sold me the car. Great guy to deal with, not pushy in any way and sorted a brilliant deal out for me. I then went on to deal with Olivia. Again, absolutely brilliant. Took time to explain things. Great team
25 July 2024
Very helpful and good advice given in helping us choose the right car.
14 September 2024
Professional service... my mini is already running much smoother!
10 September 2024
Everything went well with no problems. The car was also washed and cleaned to a high standard.
10 September 2024
Waited for vehicle on site. Service completed in time scale explained. Pleasant staff. Nice environment.
09 September 2024
Always made to feel welcome and all staff go above and beyond at Williams Rochdale, all staff are friendly professional and very helpful. We have had a great experience over the years being customers at Williams Rochdale both at mini and bmw
05 September 2024
Great service great team
02 September 2024
They kept me informed all day about how my car was going on , the reception staff were great and a special thanks to Dan for cleaning my car inside
02 September 2024
Communication excellent from point of booking my car in to collection once work completed.
30 August 2024
Nothing bad to say at this point, from sale to the MOT, all has went smoothly and everyone has been nice and accommodating
28 August 2024
Excellent
27 August 2024
Good communication
05 September 2024
Patient sales people answering numerous questions