OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
120 ratings and 84 comments received in the last 90 days.
21 April 2024
I was totally satisfied with the service provided.
09 April 2024
Delivery of the car slightly delayed.
08 April 2024
Very efficient from start to finish
08 April 2024
Process was easy and straightforward
07 April 2024
Very friendly and helpful members of staff. Overall, a very pleasant experience.
05 April 2024
Always a very relaxed atmosphere
03 April 2024
Kept up to date all the time.
03 April 2024
Delays and not being fully informed
03 April 2024
Perfect
24 April 2024
Always professional and provide an excellent service.
23 April 2024
Helpful reception staff. Fitted my car in when I was really worried about the engine malfunction light.
21 April 2024
10 out 10
20 April 2024
Very efficient and very friendly
20 April 2024
Very easy to arrange service
18 April 2024
Clear understanding of what was being done to my car & the price.
17 April 2024
A brilliant service
15 April 2024
Polite and friendly staff.
14 April 2024
The car has been in and out of the garage over the last three weeks provided so every over that period and the car has been returned with two new faults, probably caused by the service
14 April 2024
The team were flexible and did the diagnosis while I waited
24 April 2024
I found the whole shopping experience first class. Stephan (Mobility agent at Rochdale) was extremely helpful and kept us fully informed about the delivery date. The showroom itself was really clean and I could not fault the refreshment facilities.